CUSTOMER CARE
Nothing is more disappointing than finding a hole or tear in your beloved bag or back pack. At Angel Pack we know that despite high quality, sometimes accidents happen. In exchange for being our customer, we offer you exceptional service at our Repair Shop. Whatever you bring into the shop will be good as new when we return it.
Have any questions or concerns?
We’re always ready to help!
Call us at
262-359-8551
or send us an email to:
RETURNS
All Angel Pack purchases have an extended 30-day return policy (some exceptions may apply). Go ahead and test your Angel Pack to make sure we are the right fit for you! You can return items for any reason within those 30 days. Our returns are always free for Angel Pack members. So go ahead, shop with confidence, and enjoy your 30-day trial.
FAQ
Do you provide International delivery?
Yes we do! With no additional fees.
How do I return an item?
If you find there is something wrong with your product you can send us an email explaining the issue, and if you'd like to return your item we will email you a return shipping label which you can then take to a drop off point and we'll refund your pre tax amount.
What is your returns policy?
If an item is damaged, doesn't fit, or wasn't what you ordered we will accept returns for up to 30 days and refund the pre tax amount.
How can I contact your couriers?
Our contact information is listed in the bottom bar of our website, if you have any questions on your orders shipment or status feel free to contact us directly!
What are your delivery options?
We do domestic and international shipping with no additional fees for distance.